No, we do not have interconnecting rooms.
Currently, we do not have any facilities in our apartments for children.
We can arrange to have a baby cot and baby chair installed in the apartment.
We do not have an own restaurant. However, we do have a ‘grab and go’ shop with some snacks and drinks.
We cannot guarantee this. This is only possible when we have availability. We will give our member guests the first rooms for an early check-in.
Yes, all our rooms and apartments are air-conditioned.
Our reception is open 24/7.
Yes, luggage can be stored safely when asked at the reception, free of charge. We can keep your luggage before check-in, after check-out and even for a long time.
The best price for a room in our hotel is on our own website. You will always get the lowest rate when booking directly at the hotel or through the hotel website. Moreover, it also gives advantages such as a welcome drink.
The prices on our website are quoted per room.
Yes, there are power adapters in your bedroom.
We are often asked about the following items and are pleased to confirm they are all included as standard in every suite:
Bed linen, towels, salon quality hair dryer (one per apartment), iron, ironing board, corkscrew.
General cancellation policy is 3pm day of check-in however, this may vary depending on the rate plan you have booked. For further details on your cancellation policy please visit the website or refer to your booking confirmation. Please note all Advance Purchase rates are non -refundable.
We include a weekly clean after a 7 night consecutive stay and then on a subsequent weekly basis. Extra service cleans can be booked and are chargeable.
We accept all major credit/debit cards for payments.
A security deposit may be required on check in. This is to guarantee us against loss, damage or disruption and can be paid in a number of ways: Preferred method is to pre-authorise a credit card, which does not debit the account, simply holds the funds which are released back into the account. Debit cards are not accepted for pre-authorisation.
If you have not made your booking with a credit card, you must provide a € 300 deposit at check-in.
This depends on how you made your reservation. If you have booked directly you can email or call the hotel 24/7. Otherwise you can modify your reservation online. However, the best thing is to contact us.
The ASAP Quality Accreditation logo/seal/marque assures that this serviced apartment operator or agent has been successfully ‘quality accredited’ by ISAAP on behalf of The Association of Serviced Apartment Providers (ASAP) and, as such, is confirmed as meeting all the Core and Compulsory Requirements of the Quality Programme, including compliance with legal, health & safety requirements and industry best practice, thus delivering confidence that all minimum pre-set standards of quality have been achieved as a minimum. Corporate and leisure customers can stay with confidence.