Do you have interconnecting rooms at your hotel

No, we do not have interconnecting rooms.

What facilities does PREMIER SUITES PLUS Amsterdam have for children?

Currently, we do not have any facilities in our apartments for children.

What facilities does PREMIER SUITES PLUS Amsterdam have for families with babies?

We can arrange to have a baby cot and baby chair installed in the apartment.

What dining options are available at PREMIER SUITES PLUS Amsterdam?

We do not have an own restaurant. However, we do have a ‘grab and go’ shop with some snacks and drinks.

I will be arriving early - can I have my room?

We cannot guarantee this. This is only possible when we have availability. We will give our member guests the first rooms for an early check-in.

Are the rooms air conditioned?

Yes, all our rooms and apartments are air-conditioned.

Is the reception open 24 hours?

Our reception is open 24/7.

Can I leave my luggage?

Yes, luggage can be stored safely when asked at the reception, free of charge. We can keep your luggage before check-in, after check-out and even for a long time.

Is it cheaper to book online?

The best price for a room in our hotel is on our own website. You will always get the lowest rate when booking directly at the hotel or through the hotel website. Moreover, it also gives advantages such as a welcome drink.

Are the prices quoted per room or per person?

The prices on our website are quoted per room.

Are there power adapters in my bedroom?

Yes, there are power adapters in your bedroom.

Apartment Facilities

We are often asked about the following items and are pleased to confirm they are all included as standard in every suite:

Bed linen, towels, salon quality hair dryer (one per apartment), iron, ironing board, corkscrew.

What is the cancellation policy?

General cancellation policy is 3pm day of check-in however, this may vary depending on the rate plan you have booked. For further details on your cancellation policy please visit the website or refer to your booking confirmation. Please note all Advance Purchase rates are non -refundable.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please view our privacy policy.

When is the apartment ‘serviced’?

We include a weekly clean after a 7 night consecutive stay and then on a subsequent weekly basis. Extra service cleans can be booked and are chargeable.

How can we pay?

We accept all major credit/debit cards for payments. 

What is the security deposit?

A security deposit may be required on check in. This is to guarantee us against loss, damage or disruption and can be paid in a number of ways: Preferred method is to pre-authorise a credit card, which does not debit the account, simply holds the funds which are released back into the account. Debit cards are not accepted for pre-authorisation.

I have made a reservation without credit card, do I have to pay a deposit at check-in?

If you have not made your booking with a credit card, you must provide a € 300 deposit at check-in.

How do I modify my hotel reservation?

This depends on how you made your reservation. If you have booked directly you can email or call the hotel 24/7. Otherwise you can modify your reservation online. However, the best thing is to contact us.

What does the ASAP logo on the bottom of your site mean?

The ASAP Quality Accreditation logo/seal/marque assures that this serviced apartment operator or agent has been successfully ‘quality accredited’ by ISAAP on behalf of The Association of Serviced Apartment Providers (ASAP) and, as such, is confirmed as meeting all the Core and Compulsory Requirements of the Quality Programme, including compliance with legal, health & safety requirements and industry best practice, thus delivering confidence that all minimum pre-set standards of quality have been achieved as a minimum. Corporate and leisure customers can stay with confidence.